MeluXina Rack power loss

Resolved·Partial outage

Management switch has been replaced.

CPU Rack01 fully is now operational again.

Thu, Sep 10, 2026, 12:33 PM

(1 month ago)

Affected components

Sep 7, 2026, 06:44 AM

Sep 10, 2026, 12:33 PM

CPU Compute Partition Service

Updates

Resolved

Management switch has been replaced.

CPU Rack01 fully is now operational again.

Thu, Sep 10, 2026, 12:33 PM

Investigating

Management switch failing will be replaced today (Thursday, September 10 2026).

Rack01 was reserved for the duration of the maintenance to avoid impacts on user jobs.

Thu, Sep 10, 2026, 03:16 AM(9 hours earlier)

Investigating

CPU rack01 is partially operational.

24 CPU nodes remains unavailable, management hardware will be replaced in the coming days.

Mon, Sep 7, 2026, 12:38 PM(2 days earlier)

Investigating

Dear MeluXina users,

During some maintenance work in the datacenter, Rack01 (CPU nodes) lost power.

This power loss induced reboot of 96 CPU compute nodes.

The issue is currently being investigated.

For any questions, please contact our Service Desk.

Thank you for your understanding

The LuxProvide team

Mon, Sep 7, 2026, 06:44 AM(5 hours earlier)