Resolved
A maintenance has been planed on October 26th to resolve the issue.
Monitoring
Issue is being monitored and awaiting feedback from vendor.
Investigating
A firewall module failure triggered 3 incidents in a row.
Public Connectivity issue (14:47-14:59)
Internal communication to the Workload manager (slurm) failure (16h06-16h20)
Internal communication to the Workload manager (slurm) failure (16h32-16h46)
All services are now operational again.
Issue is still being investigated with the vendor support.
For any questions, please contact our Service Desk.
Thank you for your understanding,
The LuxProvide team
Investigating
Dear MeluXina users,
We are currently facing some internet connectivity issue.
The issue is being investigated.
Thank you for your understanding
The LuxProvide team
